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| 60% of business owners have placed their business and personal accounts at the same institution. Yet there is no industry consensus on whether banks should actively encourage business owners to consolidate. |  |
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| New and emerging customer segments may represent the next horizon of growth. We explore an eight-step process for identifying, prioritizing, and capturing the “next customer.” |
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| Daniel Pehle joins the firm’s Financial Services practice with a focus on banking, insurance, payments, and private equity. |  |
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